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Shipping Policy

A legal disclaimer

D3 Crochet offers handmade crochet products, and due to their unique, handcrafted nature, slight variations in color, size, texture, and design are natural and not considered defects. All products are provided “as is”, and D3 Crochet makes no warranties, express or implied, regarding product quality, durability, or fitness for a particular purpose. By purchasing from our website, you acknowledge that you are using our products at your own risk. D3 Crochet is not liable for any damages, injuries, allergic reactions, or losses resulting from the use or misuse of our products.

Prices, product descriptions, and availability are subject to change without notice. We reserve the right to refuse, cancel, or limit orders in cases of pricing errors, stock shortages, or suspected fraudulent activity; full refunds will be issued where applicable. Once an order is shipped, D3 Crochet is not responsible for delays, lost packages, customs issues, or damages caused by shipping carriers, though we will assist you in filing claims when possible.

Since each item is handmade and one-of-a-kind, returns are generally not accepted. However, if you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can work with you to resolve the issue. For international orders, buyers are solely responsible for customs duties, taxes, and import fees charged by their country.

By using this website, you consent to the collection and use of your personal information strictly for order processing, shipping, and communication purposes. We do not sell or share your data with third parties except when necessary to complete your order or comply with legal obligations.

All content on this website—including logos, images, designs, and text—is the intellectual property of D3 Crochet and may not be copied, reproduced, or distributed without prior written permission.

Shipping Policy - the basics

At D3 Crochet, we take pride in handcrafting each item with care and ensuring secure packaging, so it reaches you in excellent condition. Please review our updated shipping policy below:

  1. Processing Time

    • All orders are processed the next business day after the order is placed.

    • Custom or bulk orders may require additional time, and we’ll notify you via email if applicable.

  2. Shipping Methods & Costs

    • We offer domestic and international shipping via trusted carriers such as USPS, UPS, FedEx, DHL.

    • Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method.

  3. Order Tracking

    • Once your order ships, you’ll receive a tracking number via email to monitor its delivery status.

  4. Delivery Timeframes

    • Estimated delivery times are displayed during checkout but may vary depending on your location, carrier delays, customs clearance, or other unforeseen circumstances.

    • D3 Crochet is not responsible for delays once the package has been handed over to the carrier.

  5. International Shipping & Customs

    • For international orders, customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.

    • D3 Crochet is not liable for delays caused by customs clearance or for packages held or refused by customs.

  6. Lost, Stolen, or Damaged Packages

    • Once shipped, D3 Crochet is not liable for lost, stolen, or damaged packages.

    • If an issue occurs, we’ll assist you in filing a claim with the shipping carrier wherever possible.

  7. Incorrect Shipping Information

    • Customers are responsible for providing accurate shipping details during checkout.

    • We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

  8. Order Changes & Cancellations

    • If you need to update your shipping address or cancel an order, please contact us within 24 hours of placing the order.

    • Once an order has shipped, we cannot make any changes or cancellations.

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